jj888 Privacy Policy

jj888 ("we," "us," or "our") is committed to protecting the privacy and personal data of all players who access and use the jj888 online gaming platform at jj888.live. This Privacy Policy describes how jj888 collects, processes, stores, and protects personal information in connection with the operation of our platform and services.

This Privacy Policy applies to all registered players and visitors of jj888, including those accessing the platform from Manila, Cebu, Davao, Quezon City, Makati, and all other locations across the Philippines. By registering for a jj888 account or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your relationship with jj888.

jj888 collects personal data from you in several ways — directly when you register and use our platform, automatically through your device and browser, and occasionally from third-party sources such as payment processors and identity verification providers. The categories of personal data we collect include the following:

2.1 Registration & Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify that you meet the 21+ age requirement)
• Residential address, including city and province
• Email address and mobile phone number
• Username and encrypted password
• Government-issued ID details submitted during KYC verification (e.g., Philippine passport, driver's license, SSS/UMID card)

2.2 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts in Philippine Peso (PHP)
• Payment method details (e.g., GCash account reference, PayMaya account reference, BPI, BDO, or Metrobank account details — stored in tokenized or masked form only)
• Account balance history and bonus transaction records

2.3 Gaming Activity Data

• Game session history, including games played, wager amounts, and outcomes
• Bonus and promotion usage records
• Responsible gaming tool settings (deposit limits, session reminders, self-exclusion status)

2.4 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Session timestamps and platform interaction logs
• Cookie identifiers and similar tracking data (see Section 5)

2.5 Communications Data

• Records of your communications with jj888 customer support via live chat or email
• Feedback, survey responses, and promotional opt-in preferences

jj888 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected.

Purpose	Data Used
Account registration and management	Identity data, contact data, login credentials
Age and identity verification (KYC)	Identity data, government ID details, date of birth
Processing deposits and withdrawals	Financial data, identity data
Delivering gaming services and game history	Gaming activity data, technical data
Fraud prevention and security monitoring	Technical data, financial data, identity data
Responsible gaming compliance	Gaming activity data, responsible gaming settings
Customer support and dispute resolution	Communications data, account data, transaction data
Regulatory compliance and reporting	Identity data, financial data, gaming activity data
Platform improvement and analytics	Technical data, gaming activity data (aggregated/anonymized)
Promotional communications (where opted in)	Contact data, gaming preferences

jj888 will never use your personal data to make fully automated decisions that produce significant legal effects on you without providing an opportunity for human review.

jj888 processes your personal data on the following legal grounds in accordance with the Data Privacy Act of 2012 of the Philippines:

• Contractual necessity: Processing is necessary to perform the contract between you and jj888 — specifically, to operate your account, process transactions, and deliver gaming services.
• Legal obligation: Processing is required to comply with applicable Philippine laws and regulations, including anti-money laundering obligations, age verification requirements, and regulatory reporting duties.
• Legitimate interests: Processing is necessary for jj888's legitimate interests in fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and interests.
• Consent: For certain processing activities — such as sending promotional communications — jj888 relies on your freely given, specific, and informed consent. You may withdraw this consent at any time by updating your communication preferences in your account settings.

jj888 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and support security functions. The types of cookies used on jj888 include the following:

5.1 Strictly Necessary Cookies

These cookies are essential for the jj888 platform to function correctly. They enable core features such as account login sessions, security token validation, and navigation between pages. These cookies cannot be disabled without significantly impairing your ability to use jj888.

5.2 Functional Cookies

Functional cookies allow jj888 to remember your preferences — such as your preferred language, display settings, and responsible gaming tool configurations — so that you do not need to re-enter them each time you visit.

5.3 Analytics Cookies

jj888 uses analytics cookies to understand how players interact with the platform in aggregate. This data helps us identify areas for improvement and optimize the overall player experience. Analytics data is processed in anonymized or aggregated form and is not used to identify individual players.

5.4 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jj888 platform. Strictly necessary cookies cannot be disabled through browser settings as they are required for the platform to operate.

jj888 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary and for the purposes described in this Privacy Policy:

6.1 Service Providers

jj888 works with carefully selected third-party service providers who assist in operating the platform. These include payment processors (such as GCash, PayMaya, and banking partners), identity verification providers, game software providers, and IT infrastructure providers. All service providers are contractually required to process your data only on jj888's instructions and to maintain appropriate security standards.

6.2 Regulatory & Law Enforcement Authorities

jj888 may disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory directive. This includes disclosures required under Philippine anti-money laundering regulations and gaming regulatory requirements.

6.3 Fraud Prevention & Security

jj888 may share data with fraud prevention agencies and security partners where necessary to detect, investigate, or prevent fraudulent activity, money laundering, or other illegal conduct affecting the platform or its players.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jj888's business, your personal data may be transferred to the acquiring entity as part of that transaction. jj888 will notify affected players of any such transfer and the privacy implications in advance where reasonably practicable.

jj888 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jj888 servers
• Encryption of sensitive data at rest, including payment method details and identity documents
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis
• Regular security audits, vulnerability assessments, and penetration testing of jj888 systems
• Multi-factor authentication options for player accounts
• Continuous monitoring of platform systems for suspicious activity and potential security incidents
• Staff training on data protection obligations and secure data handling practices

While jj888 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You also play an important role in keeping your account secure — please use a strong, unique password for your jj888 account and never share your login credentials with anyone.

jj888 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active jj888 account, and for a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering record-keeping requirements.
• Financial and transaction data: Retained for a minimum of five (5) years from the date of each transaction, as required by applicable Philippine financial regulations.
• Gaming activity data: Retained for the duration of your active account and for up to three (3) years following account closure for dispute resolution and regulatory compliance purposes.
• Communications data: Retained for up to two (2) years from the date of the communication, unless a longer retention period is required for ongoing dispute resolution.
• Technical and device data: Retained for up to twelve (12) months from collection, unless required for longer periods for security investigation purposes.

Upon expiry of the applicable retention period, jj888 will securely delete or anonymize your personal data so that it can no longer be associated with you as an individual.

As a data subject under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by jj888:

• Right to be informed: You have the right to be informed about how jj888 collects and processes your personal data, as set out in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data jj888 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data jj888 holds about you. You may update certain account details directly through your jj888 account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jj888's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to jj888's overriding legitimate grounds.
• Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to withdraw consent: Where jj888 processes your data on the basis of consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact jj888 support via live chat or by email. jj888 will respond to all valid data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case jj888 will notify you of the extension and the reasons for it.

The jj888 platform is strictly intended for adults aged 21 years and above. jj888 does not knowingly collect personal data from any person under the age of 21. The 21+ age requirement is a strict condition of registration and is enforced through our KYC verification process.

If jj888 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings accrued on an account found to belong to an underage player will be forfeited in accordance with our Terms & Conditions.

If you are a parent or guardian and believe that your child may have registered on jj888, please contact our support team immediately via live chat so that we can investigate and take appropriate action.

The jj888 platform may contain references to third-party services such as payment providers (GCash, PayMaya, BPI, BDO, Metrobank) and game software providers. While jj888 carefully selects its partners, we are not responsible for the privacy practices of third-party services.

When you interact with a third-party service in connection with your jj888 account — for example, when completing a GCash deposit — that service's own privacy policy will govern the collection and use of your data by that provider. jj888 encourages you to review the privacy policies of any third-party services you use in connection with your jj888 account.

jj888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The most current version of this Privacy Policy will always be available on this page, with the effective date clearly indicated at the top.

Where changes to this Privacy Policy are material — meaning they significantly affect how jj888 processes your personal data or your rights as a data subject — jj888 will notify registered players via email or an on-platform notification prior to the changes taking effect. Your continued use of jj888 following the publication of an updated Privacy Policy constitutes your acknowledgment of the changes.

If you do not agree with any update to this Privacy Policy, you may close your jj888 account in accordance with the account termination provisions in our Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or jj888's handling of your personal data, please contact our Data Protection team. jj888 support is available 24 hours a day, 7 days a week via live chat on the platform.

You may also reach us by email for privacy-related matters. Our contact details are provided below as plain text for your reference:

When submitting a privacy-related request or complaint, please include your registered jj888 username, a clear description of your request or concern, and any relevant supporting information. This will help our team process your request as efficiently as possible. jj888 aims to acknowledge all privacy inquiries within two (2) business days.

If you are not satisfied with jj888's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, which is the relevant supervisory authority for data protection matters in the Philippines.